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Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai

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From255US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012

ITC Grand Central, a Luxury Collection Hotel, is a historic hotel in Mumbai, originally built in 1897 and beautifully restored. The property reflects the architectural style of Old Bombay, showcasing a blend of Portuguese and Indian cultural influences. It offers guests a luxurious retreat in the bustling heart of Parel, with breathtaking views and award-winning amenities.

Location

Situated in South Mumbai, the hotel is close to key business, retail, and entertainment hubs. With easy access to the city's railway and bus stations, guests can conveniently explore local attractions. The hotel's historical significance as a former site of the British-era Kalapani prison further enhances its intriguing character.

Rooms

The hotel features elegantly appointed rooms and luxury suites, providing panoramic views of the bustling city and the sea. Each accommodation is equipped with modern technology and personalized butler service, ensuring a comfortable stay. The 'Point of View' rooftop lounge, exclusive for in-house guests, offers a sophisticated ambiance complemented by stunning city views.

Eat & Drink

ITC Grand Central hosts a range of dining options, including renowned restaurants like Dakshin and Hornby’s Pavilion, showcasing Indian and international cuisines. Dakshin highlights authentic South Indian dishes prepared with seasonal ingredients and traditional cooking techniques. Guests can also enjoy casual dining at Frederick's Lounge or indulge in handcrafted chocolates at Fabelle.

Leisure & Business

Kaya Kalp - The Spa delivers a sanctuary of wellness with both ancient and modern treatments available. The hotel offers an indoor swimming pool, a fitness center, and various meeting and banquet spaces equipped with the latest technology. The property promotes overall well-being with a focus on healthy dining and personalized fitness regimes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Club King Room
Max:
2 persons
29 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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King Room
Max:
2 persons
31 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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Executive Club King Room
Max:
2 persons
29 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
Check Prices
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Getting around

A list of all available modes of transport

City Center
Mumbai 1.8 mi
Airports
Chhatrapati Shivaji International (BOM) 10.4 mi
Train
Lower Parel railway station3300 ft
Dadar Railway Station 1.7 mi
Metro stations
Ghatkopar 7.6 mi
Jagruti Nagar 7.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012
Map view
street view
287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012
Nearby
Ambedkar Road
Marubai Gaondevi Mandir
900 ft
Restaurants
Hornby's Pavilion
600 ft
ITC Grand Central Hotel
Kebabs & Kurries
1.6 mi
287 Dr B R Ambedkar Road ITC Grand Central Hotel
The Cafe Rooftop
600 ft
331 Dr Ambedkar Road Executive Enclave
Aditi
900 ft
Opposite Kem Hospital Opposite Kem Hospital Parel
Great Punjab Restaurant & Bar
800 ft
186 Dr Ambedkar Road Opposite Fire Brigade
Bawi Bride Kitchen
800 ft
804D
Ladoo Samrat
3100 ft
1 & 2 Habib Terrace

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean rooms
friendly staff
smoke issue
service delays
8.2/10
Great
Rooms
8.9
Location
8.6
Service
8.6
Dining
7.6
Guest reviews
8.2/10
based on 7 review
4.5/5 based on 3510 review
8.7
8.7/10based on 1483 review
#3 of 528 hotels in Mumbai based on Tripadvisor
David
United Kingdom, February  2024
8.6/10

I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with all the amenities you could ask for. The service was top-notch, and the staff went out of their way to make sure everything was perfect. The location was convenient for both business and leisure travelers. The dining experience was delightful, with a fantastic selection of Indian and European dishes. The facilities were excellent, adding to the overall wonderful experience.

Rooms
9.0
My room was like a cozy sanctuary, with a huge double bed and a fully furnished bathroom with a luxurious bath tub. I even had a TV and a writing table for convenience.
Service
9.0
The service here was impeccable. From the lobby to the coffee shop, the staff was polite and always kept the areas spotless. They even personally escorted guests to their rooms, which added a personal touch to the experience.
Location
8.0
The hotel's location was right in the heart of the city, making it very convenient for both business and leisure activities. The guest relations team and the friendly security staff made me feel welcome and ensured my stay was memorable.
Dining
8.0
I was impressed with the dining options at The Hornbys Pavilion. The variety of Indian and European choices was outstanding, although there is always room for improvement.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything one could need for a comfortable and enjoyable stay.
Michael
United States of America, February  2024
9.0/10

My stay at the hotel was wonderful! The rooms were quite big, spacious, and well-equipped with all necessary amenities, beautifully designed with attention to detail. The swimming pool and fitness center were comfortable and offered an excellent view of an old mill surrounded by modern Mumbai.

Rooms
9.0
The rooms are beautifully equipped and attention to detail is evident.
Service
9.0
The service was perfect, with very friendly, attentive, and hospitable staff. The front office team was especially helpful, and all the services provided by the hotel and their staff were exceptional.
Location
10.0
The best thing about this hotel is its location, which is convenient for both business travelers and tourists. The hotel is very spacious and comfortable, and the staff members were extremely helpful and welcoming.
Dining
8.0
The dining experience was very good with efficient staff and a great spread of food items during buffet breakfast. It was excellent, but it would be even better with a daily variation for vegetarians like me.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything you could need for a comfortable stay.
Liam
United Kingdom, January  2024
8.6/10

The hotel embraces sustainability principles, providing a luxurious feel to the rooms. They are spacious, bright, and equipped with a slumber kit for a good night's sleep. However, on busy days, they might feel understaffed.

Rooms
8.0
The rooms exude luxury and sustainability, offering a spacious and bright ambiance ideal for a restful sleep. The slumber kit added to the comfort.
Service
9.0
The service staff are exceptional, catering to all needs with a warm and accommodating attitude. The flexibility and quality of service are outstanding.
Location
9.0
The central location suits business travelers perfectly, although it's not in the typical tourist area. The staff is helpful in suggesting local attractions and the multi-cuisine restaurant 'Hornby Pavilion' is a must-visit. The consistent service adds to the overall experience.
Dining
8.0
The dining experience offers a wide variety of choices and an extensive menu. The restaurant within the hotel delivers exceptional hospitality, making dining a delightful experience. However, it can get crowded at times, impacting the service quality.
Facilities
9.0
The hotel facilities are top-notch, providing everything needed for a comfortable stay. The amenities and services align well with the value for money offered.
Robin
United Kingdom, November  2023
8.6/10

The hotel rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early. The service was very amicable and welcoming, extending from all hotel staff members. The location was excellent, offering great views and proximity to malls and restaurants. The dining experience was fantastic, with attentive staff, but could benefit from more variety in breakfast options.

Rooms
9.0
The rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early.
Service
9.0
The service was very amicable and welcoming, with helpful and courteous staff members throughout the hotel.
Location
9.0
The location was excellent, offering great views and proximity to malls and restaurants.
Dining
8.0
The dining experience was fantastic, with super fantastic and attentive staff, although more variety in breakfast options would be appreciated.
Facilities
8.0
The spa was really good and relaxing, providing a great facility for guests.
Ethel
United Kingdom, November  2023
7.8/10

I had a pleasant stay at this hotel. The rooms were very comfortable and well-equipped, although there was a slight issue with the smoke on my floor. The service was friendly and attentive, especially Mr Ronson. The location was excellent for business activities, though there were some delays in the service. The dining experience was delicious but fell short compared to other hotels. Overall, a nice choice for a stay.

Rooms
9.0
The rooms were clean and comfortable, featuring a spacious living room leading into a bedroom, changing area, bathroom, and closet.
Service
7.0
The service was warm and friendly, with a few efficiency issues. Mr Ronson was particularly quick and attentive.
Location
8.0
The hotel is located on the main business road of Parel, offering easy access to the city's main destinations.
Dining
7.0
The dining experience was enjoyable and fresh, making my day better, although not the best compared to previous experiences.
Facilities
8.0
The hotel offers a range of services including room service, car hire, dry cleaning, housekeeping, and more.
clean rooms
smoke issue
Ben
United Kingdom, September  2023
7.8/10

The hotel offers modern and clean rooms designed with the highest standards and comfort in mind, but lacks the luxurious feel of a 'luxury collection' hotel. The service was exceptionally helpful, warm, and friendly, particularly at the reception and bell desk. The location is ideal for exploring Mumbai's business district, with easy access to key sightseeing spots. Dining options varied from disappointing to awesome, with a good spread and a make-your-own pancake machine available. Overall, the facilities were sufficient, though some areas showed signs of aging.

Rooms
9.0
The rooms were amazing, meticulously set up with the highest standards and comfort in mind, providing everything one could think of and more. Slight issue with the iron.
Service
8.0
The service was courteous, responsive, and very friendly across various departments, from room service to tours/ticket assistance. Some minor setbacks with car hire and dry cleaning.
Location
8.0
The hotel's location in the business part of Mumbai is convenient for business travelers but lacks the touristy charm. Many staff members, particularly concierge Samadhan, went above and beyond to assist guests with various requests.
Dining
7.0
Dining experiences varied from disappointing at the Hornbys Pavilion to awesome with a great variety available, including a make-your-own pancake machine.
Facilities
7.0
Facilities were good overall, with some areas starting to show signs of age in the public spaces of the hotel.
Martin
United Kingdom, April  2023
8.2/10

The hotel is conveniently located for accessing all areas of Mumbai, making it ideal for both business and leisure stays. The rooms are luxurious and spacious, providing a clean and comfortable environment. The service, especially from M & S Yasmeen and Samadhan, is warm and helpful. The dining options offer a good selection but could benefit from more variety. Overall, a great value for the money with fantastic staff and amenities.

Rooms
9.0
The rooms are luxurious, very big, and impeccably clean with all the necessary amenities.
Service
9.0
The service was exceptional, with staff arriving promptly to assist, being kind, and providing amazing foam pillows.
Location
8.0
The location is very good, easily accessible to all parts of Mumbai and perfect for work-related stays.
Dining
7.0
The dining experience offers a good mix of Western and Indian options, but more variety would enhance the overall experience.
Facilities
8.0
The facilities are well-maintained and provide everything you need for a comfortable stay.
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Rooms and Guests2 Guest, 1 Room