Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012

ITC Grand Central, A Luxury Collection Hotel, Mumbai is a 5-star hotel showcasing Victorian architecture and contemporary design in Parel. Notable amenities include an award-winning spa, multiple dining options, and a rooftop lounge offering panoramic city views. The hotel is near key business and recreational centers.

Rooms & Amenities

Rooms at ITC Grand Central are elegantly appointed, offering views of Mumbai and the sea. Luxury suites include specialized amenities and access to the rooftop lounge, 'Point of View', reserved exclusively for guests. The hotel features single lady traveler rooms and personalized butler services.

Dining & Options

Dining options at ITC Grand Central include Dakshin, a premium South Indian restaurant presenting a curated menu of traditional dishes and Hornby’s Pavilion, serving a diverse array of global cuisines. There is also Frederick's Lounge and a chocolate boutique offering handcrafted chocolate creations.

Leisure & Wellness

Leisure facilities include Kaya Kalp – The Spa, featuring a range of Ayurvedic treatments and an indoor swimming pool. A well-equipped fitness center and serene spaces for relaxation enhance guest wellness.

Business & Services

ITC Grand Central offers extensive event and meeting spaces, including a pillar-less ballroom that can be divided into three sections. The hotel’s location makes it ideal for business travelers, with easy access to local transport options such as bus and monorail services.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Club King Room

Max:

2 persons

29 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

Check Prices

King Room

Max:

2 persons

31 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

Check Prices

Executive Club King Room

Max:

2 persons

29 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Mumbai 1.8 mi

Airports

Chhatrapati Shivaji International (BOM) 10.4 mi

Train

Lower Parel railway station3300 ft

Dadar Railway Station 1.7 mi

Metro stations

Ghatkopar 7.6 mi

Jagruti Nagar 7.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Room

“The room was immaculate, providing a refreshing and comfortable atmosphere for our stay.” view full review

Relaxing Spa

“The spa offered a serene environment and the massage I received was thoroughly rejuvenating.” view full review

Excellent Shower

“The shower pressure was fantastic, making it one of the best parts of my morning routine.” view full review

Well-Equipped Kitchen

“The kitchen had all the necessary utensils and appliances, making meal preparation a breeze.” view full review

General

Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012

Map view

street view

287 Dr. Babasaheb Ambedkar Road, Mumbai, India, 400012

City landmarks

SK Bole Marg

Siddhivinayak Mandir

1.4 mi

Museums

Nehru Science Centre

1.4 mi

Dr. E. Moses Rd. near Mahalakshmi Station

Dhobi Ghat

1.4 mi

91A Dr. Babasaheb Ambedkar Road Byculla

Bhau Daji Lad Museum

1.3 mi

Lalbaug Flyover

Lal Baug Cha Raja

3000 ft

Sewri Fort

1.4 mi

Zoo

Jijamata Udyaan

1.4 mi

Mall

High Street Phoenix

1.6 mi

Kamala Mills Compound

Smaaash

1.4 mi

S.K.Bole Marg

Shree Siddhivinayak

1.4 mi

2/19 Kamal Mansion

Volte Gallery

3200 ft

462

Phoenix Mall

4900 ft

Shopping Area

Palladium Mall

1.6 mi

Swaminarayan Chowk

BAPS Shri Swaminarayan Mandir

1.4 mi

SK Bole Marg

Shree Siddhivinayak Ganapati Temple Trust

1.4 mi

Fountain @ Phoenix Mall

4600 ft

Namaste Tower

1.1 mi

Shopping Area

Raghuvanshi Mills

1.1 mi

Hindmata

1.1 mi

Katrak Road

Ram Mandir

1.5 mi

Market

Dadar Flower Market

1.1 mi

Dr. Annie Besant Road Worli

Nehru Centre

1.6 mi

Square

Kabutar Khana

1.4 mi

F-7 Laxmi Mills

3D Art Gallery

1.0 mi

12 Block No Senapati Bapat Marg

Tulika Arts Gallery

1.1 mi

481/19

Bakri Adda

1.1 mi

Impressions Art Gallery

1.1 mi

2 km from the City Center

Nehru Planetarium

1.7 mi

Church

St Ignacious Church

1.3 mi

Nearby

Ambedkar Road

Marubai Gaondevi Mandir

900 ft

Restaurants

Hornby's Pavilion

600 ft

ITC Grand Central Hotel

Kebabs & Kurries

1.6 mi

287 Dr B R Ambedkar Road ITC Grand Central Hotel

The Cafe Rooftop

600 ft

331 Dr Ambedkar Road Executive Enclave

Aditi

900 ft

Opposite Kem Hospital Opposite Kem Hospital Parel

Great Punjab Restaurant & Bar

800 ft

186 Dr Ambedkar Road Opposite Fire Brigade

Bawi Bride Kitchen

800 ft

804D

Ladoo Samrat

3100 ft

1 & 2 Habib Terrace

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

clean rooms

friendly staff

smoke issue

service delays

8.2/10

Great

Rooms

8.9

Location

8.6

Service

8.6

Dining

7.6

4.5/5 based on 3510 reviews

#3 of 528 hotels in Mumbai based on Tripadvisor

David

United Kingdom, February 2024

8.6/10

I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with all the amenities you could ask for. The service was top-notch, and the staff went out of their way to make sure everything was perfect. The location was convenient for both business and leisure travelers. The dining experience was delightful, with a fantastic selection of Indian and European dishes. The facilities were excellent, adding to the overall wonderful experience.

Rooms

9.0

My room was like a cozy sanctuary, with a huge double bed and a fully furnished bathroom with a luxurious bath tub. I even had a TV and a writing table for convenience.

Service

9.0

The service here was impeccable. From the lobby to the coffee shop, the staff was polite and always kept the areas spotless. They even personally escorted guests to their rooms, which added a personal touch to the experience.

Location

8.0

The hotel's location was right in the heart of the city, making it very convenient for both business and leisure activities. The guest relations team and the friendly security staff made me feel welcome and ensured my stay was memorable.

Dining

8.0

I was impressed with the dining options at The Hornbys Pavilion. The variety of Indian and European choices was outstanding, although there is always room for improvement.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything one could need for a comfortable and enjoyable stay.

Michael

United States of America, February 2024

9.0/10

My stay at the hotel was wonderful! The rooms were quite big, spacious, and well-equipped with all necessary amenities, beautifully designed with attention to detail. The swimming pool and fitness center were comfortable and offered an excellent view of an old mill surrounded by modern Mumbai.

Rooms

9.0

The rooms are beautifully equipped and attention to detail is evident.

Service

9.0

The service was perfect, with very friendly, attentive, and hospitable staff. The front office team was especially helpful, and all the services provided by the hotel and their staff were exceptional.

Location

10.0

The best thing about this hotel is its location, which is convenient for both business travelers and tourists. The hotel is very spacious and comfortable, and the staff members were extremely helpful and welcoming.

Dining

8.0

The dining experience was very good with efficient staff and a great spread of food items during buffet breakfast. It was excellent, but it would be even better with a daily variation for vegetarians like me.

Facilities

9.0

The facilities at the hotel were top-notch, offering everything you could need for a comfortable stay.

Liam

United Kingdom, January 2024

8.6/10

The hotel embraces sustainability principles, providing a luxurious feel to the rooms. They are spacious, bright, and equipped with a slumber kit for a good night's sleep. However, on busy days, they might feel understaffed.

Rooms

8.0

The rooms exude luxury and sustainability, offering a spacious and bright ambiance ideal for a restful sleep. The slumber kit added to the comfort.

Service

9.0

The service staff are exceptional, catering to all needs with a warm and accommodating attitude. The flexibility and quality of service are outstanding.

Location

9.0

The central location suits business travelers perfectly, although it's not in the typical tourist area. The staff is helpful in suggesting local attractions and the multi-cuisine restaurant 'Hornby Pavilion' is a must-visit. The consistent service adds to the overall experience.

Dining

8.0

The dining experience offers a wide variety of choices and an extensive menu. The restaurant within the hotel delivers exceptional hospitality, making dining a delightful experience. However, it can get crowded at times, impacting the service quality.

Facilities

9.0

The hotel facilities are top-notch, providing everything needed for a comfortable stay. The amenities and services align well with the value for money offered.

Robin

United Kingdom, November 2023

8.6/10

The hotel rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early. The service was very amicable and welcoming, extending from all hotel staff members. The location was excellent, offering great views and proximity to malls and restaurants. The dining experience was fantastic, with attentive staff, but could benefit from more variety in breakfast options.

Rooms

9.0

The rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early.

Service

9.0

The service was very amicable and welcoming, with helpful and courteous staff members throughout the hotel.

Location

9.0

The location was excellent, offering great views and proximity to malls and restaurants.

Dining

8.0

The dining experience was fantastic, with super fantastic and attentive staff, although more variety in breakfast options would be appreciated.

Facilities

8.0

The spa was really good and relaxing, providing a great facility for guests.

Ethel

United Kingdom, November 2023

7.8/10

I had a pleasant stay at this hotel. The rooms were very comfortable and well-equipped, although there was a slight issue with the smoke on my floor. The service was friendly and attentive, especially Mr Ronson. The location was excellent for business activities, though there were some delays in the service. The dining experience was delicious but fell short compared to other hotels. Overall, a nice choice for a stay.

Rooms

9.0

The rooms were clean and comfortable, featuring a spacious living room leading into a bedroom, changing area, bathroom, and closet.

Service

7.0

The service was warm and friendly, with a few efficiency issues. Mr Ronson was particularly quick and attentive.

Location

8.0

The hotel is located on the main business road of Parel, offering easy access to the city's main destinations.

Dining

7.0

The dining experience was enjoyable and fresh, making my day better, although not the best compared to previous experiences.

Facilities

8.0

The hotel offers a range of services including room service, car hire, dry cleaning, housekeeping, and more.

clean rooms

smoke issue

Ben

United Kingdom, September 2023

7.8/10

The hotel offers modern and clean rooms designed with the highest standards and comfort in mind, but lacks the luxurious feel of a 'luxury collection' hotel. The service was exceptionally helpful, warm, and friendly, particularly at the reception and bell desk. The location is ideal for exploring Mumbai's business district, with easy access to key sightseeing spots. Dining options varied from disappointing to awesome, with a good spread and a make-your-own pancake machine available. Overall, the facilities were sufficient, though some areas showed signs of aging.

Rooms

9.0

The rooms were amazing, meticulously set up with the highest standards and comfort in mind, providing everything one could think of and more. Slight issue with the iron.

Service

8.0

The service was courteous, responsive, and very friendly across various departments, from room service to tours/ticket assistance. Some minor setbacks with car hire and dry cleaning.

Location

8.0

The hotel's location in the business part of Mumbai is convenient for business travelers but lacks the touristy charm. Many staff members, particularly concierge Samadhan, went above and beyond to assist guests with various requests.

Dining

7.0

Dining experiences varied from disappointing at the Hornbys Pavilion to awesome with a great variety available, including a make-your-own pancake machine.

Facilities

7.0

Facilities were good overall, with some areas starting to show signs of age in the public spaces of the hotel.

Martin

United Kingdom, April 2023

8.2/10

The hotel is conveniently located for accessing all areas of Mumbai, making it ideal for both business and leisure stays. The rooms are luxurious and spacious, providing a clean and comfortable environment. The service, especially from M & S Yasmeen and Samadhan, is warm and helpful. The dining options offer a good selection but could benefit from more variety. Overall, a great value for the money with fantastic staff and amenities.

Rooms

9.0

The rooms are luxurious, very big, and impeccably clean with all the necessary amenities.

Service

9.0

The service was exceptional, with staff arriving promptly to assist, being kind, and providing amazing foam pillows.

Location

8.0

The location is very good, easily accessible to all parts of Mumbai and perfect for work-related stays.

Dining

7.0

The dining experience offers a good mix of Western and Indian options, but more variety would enhance the overall experience.