Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai
About the Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai, is a historical property built in 1897 that has been elegantly restored. The hotel embodies the unique aesthetic blend of Portuguese and Indian cultures through its architecture and culinary offerings. Located in South Mumbai, it stands as a testament to the city's colonial past while providing modern luxury. This landmark hotel not only offers luxurious accommodations but also curated experiences that reflect the rich cultural heritage of the region.
Location
Situated in the business district of Parel, the hotel is conveniently located near major commercial hubs and entertainment venues. It is approximately 1 km from key public transportation links, including the railway station and inter-state bus terminal. The historical significance of the surrounding area enhances the guest experience, as they can explore various cultural landmarks within a short distance. The hotel's central location in bustling South Mumbai provides easy access to the city's vibrant offerings.
Rooms
The hotel features elegantly appointed rooms and luxury suites with stunning views of Mumbai and the Arabian Sea. Each room is outfitted with modern amenities and state-of-the-art technology to enhance guest comfort. Specific accommodations include the Executive Club and ITC One rooms, designed to meet the needs of discerning travellers with additional amenities like butler service. Guests can also benefit from the hotel's innovative 'Sleeep' program, ensuring a restful night's sleep through tailored options.
Eat & Drink
ITC Grand Central boasts a diverse selection of dining options, including the award-winning all-day dining restaurant 'Hornby’s Pavilion'. The property features specialty dining at renowned restaurants such as Dakshin, which offers authentic South Indian cuisine. The hotel's culinary offerings are complemented by a collection of fine beverages, emphasizing the commitment to exceptional dining experiences. Guests can also unwind at Frederick's Lounge and the Point of View rooftop lounge for drinks and light bites.
Leisure & Business
Kaya Kalp – The Spa offers a range of both ancient and modern wellness treatments, promoting relaxation and rejuvenation. The hotel's fitness facilities include a fully equipped gym and a semi-indoor swimming pool. For business needs, the hotel provides extensive meeting spaces with advanced audio-visual technology. The exclusive 'Point of View' lounge serves as an impressive venue for informal meetings and social gatherings, offering panoramic views of the city.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with all the amenities you could ask for. The service was top-notch, and the staff went out of their way to make sure everything was perfect. The location was convenient for both business and leisure travelers. The dining experience was delightful, with a fantastic selection of Indian and European dishes. The facilities were excellent, adding to the overall wonderful experience.
My stay at the hotel was wonderful! The rooms were quite big, spacious, and well-equipped with all necessary amenities, beautifully designed with attention to detail. The swimming pool and fitness center were comfortable and offered an excellent view of an old mill surrounded by modern Mumbai.
The hotel embraces sustainability principles, providing a luxurious feel to the rooms. They are spacious, bright, and equipped with a slumber kit for a good night's sleep. However, on busy days, they might feel understaffed.
The hotel rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early. The service was very amicable and welcoming, extending from all hotel staff members. The location was excellent, offering great views and proximity to malls and restaurants. The dining experience was fantastic, with attentive staff, but could benefit from more variety in breakfast options.
I had a pleasant stay at this hotel. The rooms were very comfortable and well-equipped, although there was a slight issue with the smoke on my floor. The service was friendly and attentive, especially Mr Ronson. The location was excellent for business activities, though there were some delays in the service. The dining experience was delicious but fell short compared to other hotels. Overall, a nice choice for a stay.
The hotel offers modern and clean rooms designed with the highest standards and comfort in mind, but lacks the luxurious feel of a 'luxury collection' hotel. The service was exceptionally helpful, warm, and friendly, particularly at the reception and bell desk. The location is ideal for exploring Mumbai's business district, with easy access to key sightseeing spots. Dining options varied from disappointing to awesome, with a good spread and a make-your-own pancake machine available. Overall, the facilities were sufficient, though some areas showed signs of aging.
The hotel is conveniently located for accessing all areas of Mumbai, making it ideal for both business and leisure stays. The rooms are luxurious and spacious, providing a clean and comfortable environment. The service, especially from M & S Yasmeen and Samadhan, is warm and helpful. The dining options offer a good selection but could benefit from more variety. Overall, a great value for the money with fantastic staff and amenities.